PRODUCT
What makes PINKPUNK NAILS different from others?
- Quick – Salon quality nails in just minutes, no appointment needed.
- Affordable – Gorgeous designs at a fraction of salon prices.
- Reusable – Wear multiple times with proper care.
- Gentle – No damage, no harsh chemicals.
- Versatile – A wide range of styles for any mood or event.
- Portable – Great for travel or on-the-go lifestyles.
What is included in each order?
1 × Transparent Storage Box (per set)
24 × Jelly Glue Tabs (per set)
2 × Cleaning Wipes (per set)
1 × Nail File (per set)
1 × Cuticle Stick (per set)
1 × Mini Buffer (per order)
1 × Cuticle Pusher (per order)
❤ Surprise gift & premium packaging – We love to keep it fresh and exciting! See our latest gift & packaging [here]
Are the nails reusable?
Absolutely! Just gently remove them, clean off any glue residue, and store them in the provided box for future use. For apply&removal tips, refer to our tutorial [here]
How long do they last?
- Temporary wear: 1–3 days (with sticky tabs)
- Long-term wear: 3–4 weeks (with nail glue)
Note: Duration may vary depending on your lifestyle and how well the nails are applied. For apply&removal tips, refer to our tutorial [here]
How do I apply and remove the nails?
Please visit our full tutorial [here]
We also include a printed instruction card with each order, check the back of your thank-you card!
How do I measure and choose the right size?
Check out our sizing guide [here] for step-by-step instructions.
CUSTOMER SERVICE
Can I change or cancel my order?
You may request a change or cancellation within 24 hours of placing your order. After 24 hours, the order will be processed and cannot be modified. For any changes, please email us at hello@pinkpunk.us as soon as possible.
How can I check my order status?
Once your order ships, you’ll receive a tracking number by email.
You can track it via our website [here] or through the courier’s website.
What if I entered the wrong shipping address?
Please contact us immediately at hello@pinkpunk.us
If the order hasn’t shipped yet, we can help update your address.
If the package has already been dispatched, we recommend contacting your local postal service for further assistance.
SHIPPING
Do you ship worldwide?
We offer worldwide shipping.
If you encounter issues placing an order to your region, please contact us at hello@pinkpunk.us.
How long does shipping take?
Most orders arrive within 5–15 business days after dispatch.
Delivery times may vary depending on your location and local customs procedures.
Do you offer free shipping?
Yes! Orders over $50 USD ship free. You can track your progress toward free shipping in the top site banner.
For orders under $50.00 USD, a shipping fee applies:
$5.00 USD for deliveries within the United States
$8.00 USD for all other countries and regions
All import taxes, and cross-border fees are fully covered by PINKPUNK NAILS, so you won’t need to pay any additional charges upon delivery.
Who pays for import taxes?
All import taxes and cross-border fees are fully covered by PINKPUNK NAILS. You won’t have to pay anything upon delivery.
How can I track my order?
Once shipped, you’ll receive a tracking number by email.
You can track it via our website [here] or through the courier’s website.
RETURNS
Can I return or exchange my nails?
Due to hygiene reasons, we do not accept returns or exchanges for change of mind, size, or style. We kindly encourage you to review your order carefully before completing your purchase.
What if I received a damaged or wrong item?
We take great care in checking each order before it ships, so issues are very rare. But just in case something slips through, please email us at hello@pinkpunk.us if your item arrives damaged or incorrect. We’ll take care of it quickly and ensure you're completely satisfied.
PAYMENT
What payment methods do you accept?
We accept all major credit card companies, along with secure online payments including: Visa, MasterCard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.